common questions and answers
Vad är Greppstrumpor?
Alla våra greppstrumpor är framtagna med vår anti-slip teknologi GRIPFLEX® vilket motverkar friktion i skorna.
- Motverkar skavsår: Den minskade friktionen motverkar skavsår och blånåglar då foten sitter stadigt i skon istället för att glida runt.
- Bekvämligheten: Greppstrumpor erbjuder en tajtare och tunnare passform än traditionella strumpor och både andas bättre och torkar snabbare vilket gör dom mer bekväma att använda.
Delivery information
Ordering
When you have completed your order, an order confirmation will be sent to your email address. In the confirmation you will find all information about products, price, billing and delivery address.
If there is an error in the order confirmation, you must immediately contact us via e-mail to info@banyaher.com
Delivery
Our normal delivery times are 1-3 days. ATTENTION! Orders placed on weekends are sent on the following Monday at the earliest.
If delays in delivery should occur (without us notifying you of a longer delivery time), please contact us at the email address: info@banyaher.com
Prices
All prices in the store are stated in SEK and all prices include 25% VAT.
We reserve the right to price changes caused by price changes from the supplier, misprints in the price list and inaccuracies in prices due to incorrect information and reserve the right to adjust the price.
Returns & complaints
If you regret it and want to return your item, you need to send a message to info@banyher.com.
In your message, your name, your address, e-mail address, the order number and which goods the return applies to must be clearly stated.
You should return the products to us immediately and at the latest within the statutory 14 days after the cancellation notice.
You as the buyer are responsible for the return shipping. The return is expected to be unopened and in the same condition as when the item was received. You can read more here
In the event of a complaint, please contact info@banyaher.com and attach pictures of the complaint and we will help you further.
The return fee for using a return slip from us is SEK 69, i.e. your refund amount will be reduced by SEK 69.
Washing instructions
Washing Banya Grip Socks
- Turn the socks inside out when washing them to protect the grip
- Wash at a maximum of 40 C °
- Avoid tumble drying and high spin
- Let hang dry
Contact information
If you want to get in touch with us, you can send an email to info@banyaher.com
How do we handle your personal data?
You can find our privacy policy here